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Returns Policy

Returns Policy

Southern Biological will only accept returns for a one week period following purchase if the goods are upopened, fit for resale and not damaged or altered in any way. This is assessed on a case by case basis. Please contact us prior to returning the item/s to discuss the process involved.

Please note: We do not accept returns for change of mind or for non-stock / special order items.

Returns will also be accepted when covered by a manufacturer guarantee for manufacturing faults or defects only, this doesn't cover general wear and tear. 

Please contact us for more information if required.